Welcome to Healthsmart Pharmacy

We are a unique community pharmacy group specialising in serving the public hospital sector.

Our Core Values – what we are known for:

• Service – Customer service is our primary focus. We look beyond the basics to ensure a quality service outcome that delights and exceeds expectation. 

• Competence – developed expertise in complex pharmaceutical situations

• Consistency – Every patient, every time. No exceptions, no excuses.

• Experience – both our qualified and our assistant staff have many years in the pharmacy industry

In 2008, HealthSmart Pharmacy® was formed with the introduction of HealthSmart Pharmacy® Melbourne at the Royal Melbourne Hospital, and the rebranding of the existing Alfred Hospital site to become HealthSmart Pharmacy® Alfred.

HealthSmart Pharmacy’s vision was to be the premier provider of Community Pharmacy services in public hospitals in Melbourne.

In November 2013, HealthSmart Pharmacy® Victoria Parade began trading in the St Vincent’s hospital precinct.

In June 2016, HealthSmart Pharmacy® VCCC opened in the new Peter MacCallum Cancer Centre in a state of the art Cancer research and treatment facility. In July 2017, HealthSmart Pharmacy® Box Hill began trading at the recently rebuilt Box Hill Hospital.

Our pharmacies embrace the opportunities of new technologies. We have installed robotic dispensing: precision German built storage and dispensing units that improve efficiencies and accuracy, whilst providing maximum time interaction with our pharmacists. Our newest pharmacies have installed consulting rooms, enabling vaccinations to take place.

Our VCCC site, is one of just 20 Supercare pharmacies statewide, endorsed by the Victorian Government, to provide 24 hour a day, 7 days a week, pharmacy services.

Our internal culture is:

• Empathy & caring

• Teamwork

• Reliable & responsible 

• Honesty & integrity

• Humility & respect

• High energy and fun environment

• Always growing, learning and improving

Quality of service and quality of product

Availability of stock

Owner operated stores with exceptional customer service the key focus

We aim to source and obtain both regularly used and difficult to get stock items

Comprehensive compounding service

We deliver uniquely personalised compounded formulations at the best quality and the lowest price for our customers specific needs.

Come and see our state of the art facilities today. 

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